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Thread: [READ] Mestro Anti Cheat / MAC Ban

  1. #1

    [READ] Mestro Anti Cheat / MAC Ban


    Mestro Anti-Cheat



    If you have been banned by Mestro Anti-Cheat then please read below for guidance on how to appeal your ban.


    Unlike other forms of appeal, bans for cheating are only entitled to a single appeal
    ! READ CAREFULLY !



    Mestro Anti-Cheat has been collecting player data since November 2015, it profiles the user and looks for sudden changes in game play style. It will then flag the user and a date when the user will be removed from the game and their times deleted. This will happen over the course of a few weeks/months and will never happen instantly, the user will not be given any indication a flag has been added to their account and members of staff can not check this.
    Additionally Mestro Anti-Cheat will continuously review commands sent from the game client that indicate a third-party tool has been used


    Mestro Anti-Cheat can and WILL detect any client modification that is used to gain an upper-advantage against other players, primarily in our Bunny-Hop cluster. This includes keyboard macros, client binds and multi-hack tools and modules.

    Each user is manually reviewed before the ban is applied.




    I didn't use cheats and I've been banned
    Review your ban on the SecurePlay portal - If you have been banned by the anti-cheat then you have been caught cheating. Do not lie on your appeal, your data will be revisited to review the legitimacy of your appeal and your character will be taken into account when making a final decision. If in the unlikely scenario a moderator has manually applied a ban on your account, please ignore these instructions and follow the usual appeal process.

    I know a user that's been using cheats and they're still allowed into the game
    This user has likely been detected and will be banned, if you are concerned that the player is causing a major disruption please use the !call functionality to report the user so a moderator can review the situation.



    When making your appeal, please:


    - Tell us of any client modifications that were being used and for what purpose
    - Tell us if you had any keyboard macro software running on your computer at any time in the last 2 years, this includes Razer Synapse and Corsair software
    - If you feel your ban is unjust, explain why
    - Confess - Or your thread will likely be closed
    Lee
    Mestro Gaming Administration
    sales@mestro.co.uk
    +44-1733-514-611

  2. #2
    Opti
    Join Date
    Dec 2017
    Location
    Newcastle
    Posts
    121
    Thanks for the info! <3

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